Internet LGS currently ships to addresses within the United States only.
Most orders are processed and shipped within 1–3 business days. Processing times may vary during high-volume periods, product releases, holidays, or other delays outside of our control. Business days are Monday through Friday and do not include weekends or federal holidays.
Shipping rates and available shipping methods are calculated and displayed during checkout. Delivery estimates are provided by the carrier and are not guaranteed unless specifically stated.
Once an order has been shipped, you will receive tracking information by email when available. Internet LGS is not responsible for carrier delays, missed scans, weather delays, or other issues once a package is in the carrier’s possession.
Orders containing multiple items may ship in separate packages when necessary. If this occurs, tracking information will be provided for each shipment when available.
For higher-value orders, signature confirmation may be required at our discretion. This helps protect both the customer and our store from lost, stolen, or misdelivered packages.
Please make sure your shipping address is accurate and matches your billing address before placing an order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
If a package is returned due to an incorrect address, refusal of delivery, or failure to claim the package, the customer may be responsible for any additional shipping costs before the order can be reshipped.
If your package is marked as delivered but you have not received it, please check with your household, neighbors, building mail room, local post office, or carrier first. If the issue is not resolved, contact us and we will do our best to help.
For lost, damaged, or delayed packages, claims may need to be handled through the shipping carrier. We may request photos, packaging, order details, or other documentation to assist with the claim process.
Internet LGS currently does not guarantee shipping to freight forwarders, re-shippers, or third-party forwarding addresses. Orders using these services may be canceled at our discretion.
For questions about shipping, please contact us through our website contact form or by email: hello@internetlgs.com.
